Schedule Grid

Here's the current grid. Send changes, additions and complaints to

Mark Beatty at: mbeatty@wils.wisc.edu.

If there are holes in the schedule, 24/7Ref service covers those. The more important considerations are to try to avoid too many overlaps, cover a range of days and hours. In the 24/7 Reference world, academic and public libraries operate in two different worlds. So we can have both an academic library and a public library covering simultaneously, but that would not be an overlap.

For coverage problems where you need to tell 24/7Ref and arrange for them to fill in for you and to trade slots temporarily contact, Deborah Kaufman at: kaufmand@oclc.org

To see the master 24/7 schedules go to:

Academic Libraries schedule

http://www.247ref.org/academicschedule

Public Libraries schedule

http://www.247ref.org/schedule

Deborah also sends out planning announcements for upcoming holidays and how to handle coverage then. Those announcements will be forwarded to all Ask?Away folks.

Contacts

Here's the current grid of broad participating libraries and systems. It lists library, contact person, their email address and the URL the library is using to send patrons into the QuestionPoint 24/7 Reference system. As above send changes, additions and complaints to Mark Beatty at: mbeatty@wils.wisc.edu.