Schedule Grid

Here's the current grid. Send changes, additions and complaints to

Mark Beatty at: mbeatty@wils.wisc.edu.

Please note this is our new schedule with 247Ref. As such there are holes, but the 247Ref service covers those. The more important considerations are to try to avoid too many overlaps, cover a range of days and hours, and allow everyone do their fair share according to their abilities. 

Reference and Loan has added some 3 p.m. to 5 p.m. shifts, Monday thru Thursday, covering just the public library queue to support the AskAway school trial.

In the 247Reference world academic and public libraries operate in two different worlds. So we can have both an academic library and a public library covering simultaneously, but that would not be an overlap.

For coverage problems where you need to tell 247Ref and arrange for them to fill in for you and to trade slots temporarily contact Victor at: daltoriv@oclc.org

To see the master 24/7 schedules go to:

Academic Libraries schedule

http://www.247ref.org/academicschedule

Public Libraries schedule

http://www.247ref.org/schedule

Victor also sends out planning announcements for upcoming holidays and how to handle coverage then. Those announcements will be forwarded to all Ask?Away folks.

Contacts

Here's the current grid of broad participating libraries and systems. It lists library, contact person, their email address and the URL the library is using to send patrons into the QuestionPoint/247Reference system. As above send changes, additions and complaints to Mark Beatty at: mbeatty@wils.wisc.edu.